Frequently Asked Questions
Whether you have an inquiry about the logistics of a small scale project, the cost of a specific service
or want to know more about how our team tackles the most complex jobs,
we’re here to answer any question you may have.
How is Burkey Mechanical Services, LLC different from other HVAC companies?
We're not just an HVAC company- we're your dedicated partners in comfort and satisfaction. With a deep commitment to exceptional customer service, we take pride in our work and foster lasting relationships with our valued clients. Our mission is clear: we understand the importance of getting your HVAC system up and running efficiently. When you choose Burkey Mechanical Services, you can trust that we'll go to great lengths to ensure your system operates safely and reliably. Whether you require unit replacement, new installations, or solutions for new construction projects, we've got you covered. Experience the Burkey Mechanical Services difference – where your comfort and peace of mind come first. Contact us today for all your HVAC needs.
What forms of payments do you accept? What are the payment policies?
We accept payment via cash, check, credit card (3% payment processing fee will apply), or bank transfer (1% payment processing fee will apply). If you'd like to make payments over time, we also offer financing (initial 9.9% financing charge). Please contact us for more information about this option.
All bounced/returned checks are subject to a $40 fee.
All payments are due within 15 days of invoice date. If the invoice is not paid within 15 days of that date, a 4% late charge will apply. If an invoice goes unpaid for 30 days, a $75 late fee (on top of the initial 4%) will be applied to the total cost of the invoice and it may result in our right to decline
service until previous bill(s) have been paid.
What are the benefits of system tune ups?
Tuning up your HVAC system(s) is like keeping up with oil changes, tire rotations, and other tune ups on your daily driver because doing this improves the reliability, but also safety of your home and your family. By having a system tune up completed during heating and cooling seasons, you can minimize the risk of costly breakdowns by as much as 95%*. Tune ups can even help extend the lifespan of your HVAC system(s) while also improving your air quality. Another benefit is efficiency. Increased equipment efficiency can potentially save up to 30%* on utility bills, which is definitely a plus with today’s energy costs. Finally, consider the benefits of improved comfort that comes from a clean system that evenly and steadily distributes warm and cool air throughout your home.